Our Opinion is Casino Big Apple is Untrustworthy
We love the fact that we can offer you all such an extensive list of casinos to choose from here at Casino4U.co.uk. We work closely with most of the operators of the casinos we offer reviews of, meaning, you guys get the latest information possible. A vast majority of the time we have good news for you guys at home. Sometimes, however, this is not always the case. We will make sure our Casino Big Apple review pages is updated with this information.
With Communication being a vital part of this industry, you would expect online casinos would like everyone to be up to date. As a result, Casino Big Apple has shown some unprofessional practices in this area. Communicating with partners is a necessary step in providing correct information, however, we tried multiple contact attempts regarding issues. We were surprised when the response we received was that ‘they’ll have info soon.’
More Information To Support Our Decision
Upon further research, we have found there are numerous assurances of lack of communication both to players and partners. Overall, the complaints published online all follow similar behaviours of lack of contact. There are also instances found recently of also not paying out to winning players. Because of the lack of contact with us and all of the points taken into account in the research, we deem this as unprofessional behaviour and therefore in turn untrustworthy.
Alternative Trusted Brands
Although we have deemed Casino Big Apple as not trusted, we do offer other brands operated by Progress Play that still hold our trusted rating. You can see what we say about each of them at our Lucks Casino review, our Cool Play Casino review and our Goldman Casino review. All providing fantastic libraries of games and excellent promotions.
We will make changes to our Casino Big Apple review to reflect this decision. We would also love to hear if any of you have had any bad experiences. These can be anything from not replying to your e-mails to not paying out your winnings. Whether your experiences are good or bad, we would love to hear from you guys on this subject. You can leave a comment here or on our Casino Big Apple review page.